After logging in to the Galileo web interface, Galileo administrators are returned to the login screen after less than a minute.
Various real-time antivirus software services attempt to scan core ASP.NET framework files, including temporary files created in the .NET Framework's working directories. These generate errors in IIS, and once those errors reach an internal threshold, IIS silently restarts the Galileo AppPool, closing all open sessions in the process.
Anti-virus applications known to cause this problem include:
- McAfee VSE 8.8
Exclude the following directories from real-time protection:
It may also be helpful to exclude the following path:
- C:\ProgramData\Condrey Corporation\Galileo\